BetterTrades was founded by Freddie Rick, who learned how to trade stocks and options the hard way - in the school of hard knocks. The idea of BetterTrades was born when Freddie realized he could share his knowledge with others who were willing to educate themselves about the market and how it is possible to make a living by trading using the BetterTrades system.

Freddie Rick created the BetterTrades web site in 2002 and it has evolved into a stock market education company with over a dozen stock market education coaches, distance learning courses, on location seminars, and group mentorship sessions. Depending on how they like to learn, a student can pick and choose not only their method of learning, but also what strategies they like using to trade the stock market.

Customer Service

One key factor that sets BetterTrades apart in relation to other stock market education companies is the quality of their Customer Service team. When you call Customer Support, you can feel confident you'll receive the assistance necessary to be successful. All customer support agents are located in the United States, and each support employee is regularly tested to ensure their level of knowledge in the stock market, classes, and products. Only then can they understand regarding how everything works.

Technical support

The company prides itself on having a top team of technicians on hand to help with any problems you may encounter with your account. When calling a toll-free telephone number, a technician will quickly take your call and assess the problem. If the technician cannot walk through the problem with the customer, they have the ability to sign into your computer and take over. From there they can enter the programs and straighten out any problems. The techs know that it's vital to be able to access your account and use stock market tools. The inability to do so can hamper your ability to make better trades, which goes against everything the company stands for.

It typically takes only a few minutes for the technicians to diagnose the problem and find the appropriate solution. On the rare occasion when they can't solve the problem, they'll contact another technician who may have more experience. BetterTrades wants to get your problem fixed as quickly as possible.

Products

BetterTrades products are categorized into four groups:

• Software tools: Help make trading faster and easier to learn.
• Online group sessions: Coaches provide a Commentary during the week and Trader Talk mentorship enables students to ask questions and interact with a coach and other students twice a week.
• Online and on location classes: Taught by stock market education coaches and designed to shorten the stock market "learning curve."
• DVDs and CDs: Recorded versions of the classes taught by the stock market education coaches. Having the DVDs/CDs enables a student to review a class over and over to refresh and reiterate what they've learned.